If you are the manager of a medical practice and you are having problems with it running smoothly, then you should consider making some changes around the office that can really help things run better. When your office isn't running how it should, it can cause a lot of problems such as longer wait times for patients, paper work getting lost, messages being misplaced, arguments in the office and more. Follow some of the advice provided in this article to help the office to run how it should.
Give each doctor their own nurse
When you have a number of nurses al working for a number of doctors, then there is little accountability. Not only is it difficult for the nurses to keep track of what they need to do for each doctor, but things that get overlooked or done wrong can be blamed on the wrong person. By assigning one nurse to each doctor, that nurse will know all of their own responsibilities and anything that doesn't get done correctly will be handled properly.
Have set times for taking care of different responsibilities
When the staff is taking care of all different types of work throughout the day, it can be easy for something to get shuffled to the side and overlooked. By making a strict schedule, the office will run better and everything will get done in the proper manner. For example, the mornings can be when the nurses check the office messages and make phone calls to patients. The hour after getting back from lunch can be when they work on filing, and so on.
Have a system for dealing with disagreements
Instead of allowing the staff to work out their own disagreements in a way that can lead to office drama and problems, you should have a strict system in place. If someone doesn't agree with the way another staff member is doing something, they should be able to report the problem to a manager. There should be a day of the week when these things get dealt with by calling both parties into the office and discussing the matter.
Outsource for medical billing services
Outsourcing for medical billing services can take a big load off of your staffs back and allow them to put their attention toward other areas of concern. With the billing being taken care of out of the office, there will be one area you no longer have to oversee.
Making these changes to your medical practice can help to create a better running office where everyone knows their jobs and does them correctly and with less problems arising. Contact a business, such as Billing Simplified, for more information.